Quantech and the new GDPR

New data protection regulations came into force on 25 May 2018.

We have set out below our updated privacy policy which has been prepared to ensure compliance with the new General Data Protection Regulation (“GDPR”) and follows a review of our existing procedures.

Call us today on
020 7739 2462

Logo for GDPR

Professional, punctual and competent

I’ve used Quantech Environmental for many years and have always found them to be professional, punctual and competent. I would not hesitate to recommend them to anyone who has need of
their HVAC services.


Added value for money with design suggestions.

A very professional company with helpful staff. Added value for money with design suggestions. Provided a very thorough aftercare service as well.


I’ve found their engineers to be extremely competent & courteous…

I have used Quantech Environmental over a number of years now and have always found them to be punctual, reliable and professional. I’ve found their engineers to be extremely competent & courteous and their office well organised and efficient. I would have no hesitation in recommending them to anyone who may have need of their HVAC services.


Extremely professional and knowledgeable…

I have used Quantech on a number of occasions at various sites, and have found them to be extremely professional and knowledgeable in both chillers & air conditioning. Quotes are returned quickly and reaction times have been excellent. I would definitely recommend them.


Would not hesitate to recommend.

Excellent staff both managers and installers. Would not hesitate to recommend.


Would definitely use again!

Great company and very efficient. Dealt with their rep Ken from start to finish. He was always amicable, communicative and helpful. Would definitely use again!


Innovative solutions…

As architects, we have used Ken Edwards and Quantech over a number of years and currently have three projects on the go with them. We struggled for years to find a air-conditioning company who are both reasonable and reliable, until we met Ken. He is willing to come up with innovative solutions, both aesthetically and financially to suit a clients requirements, and we would be very happy to recommend him.


Our privacy policy as it applies to you

Quantech Environmental Limited is a private limited company established in 1989 and offers design, installation and maintenance of air conditioning systems and associated building services.

The new Regulation applies to personal data which is defined as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Principally, we deal with corporate clients and any personal data we hold relates to core business purposes only, comprising staff administration, marketing and accounts and records. We shall only process personal data in a manner that is compatible with GDPR seeking to ensure that we handle such data fairly and lawfully. We protect your personal data using technical and administrative security measures such as firewall and virus-checking software.

For clients and potential clients and for our suppliers and sub-contractors, personal data may be collected from you and any devices you use when such data is provided either offline or on a web form or when information is updated or added to your account.

Depending upon the exact circumstances, examples of personal data would include:

  • your name, address, telephone number, email
  • particulars of your employment including your job title
  • National Insurance no., Tax Code, Bank account details
  • Passport, Photograph, Driving Licence
  • HR records

The company does not operate outside the UK.

The company does not process data by automated individual decision-making.

The company’s Data Controller is Keith Crossley. To exercise all rights, queries or complaints, individuals should contact [email protected] He is responsible for identifying the lawful basis for our processing activity relating to personal data and when we answer a subject access request. All members of staff have been made aware of the GPDR implications in terms of their data processing and access is restricted so that only people who need to process personal data to carry out their work shall have access to that data. Procedures are in place to effectively detect, report and investigate a personal data breach.

We use cookies (small files that a site or its service provider transfer to your computer’s hard drive through your Web browser (if you allow)) to understand and save your preferences for future visits and to compile aggregate data about site traffic and interaction so that we can offer better site experiences and tools in the future.

We do not sell or trade personally identifiable information. We do not transfer personally identifiable information other than to trusted third parties on a confidential basis who assist us in operating our website, conducting our business or servicing you. Information may also be released which we believe is necessary to comply with the law.

The legal basis for processing personal data will normally be by consent of the data subject which must be freely given, specific, informed and unambiguous. In other circumstances, processing may be essential to the performance of a contract or is required to enter into a contract of employment or processing bank and salary information for payroll purposes. Sharing of personal data will be involved in dealings with HM Customs and Excise and with clients who restrict access to their sites for security reasons.

Personal data will be retained for as long as reasonably necessary to provide the services you have requested , to comply with our legal obligations, to resolve disputes or in accordance with statutory requirements or recommendations (for example, the default HMRC 6 years + current).

You have various rights under GDPR including:

  • access to the information we hold
  • rectification in the event of inaccurate or incomplete data
  • erasure where there is no compelling reason for continued data processing
  • restriction on our processing of your data where you contest its accuracy until the accuracy is verified

If you feel that your data has not been handled correctly or you are not happy with any response we may have given to requests made to us, you have the right to complain to the Information Commissioner’s Office which is now the UK’s Supervisory Authority on 0303 123 1113.

25 May 2018

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    020 7739 2462


    London Office: 35-47 Bethnal Green Road, 3rd Floor, London, E1 6LA

    Essex Office: Quantech House, 33 Star Lane Industrial Estate, Star Lane, Southend-On-Sea, Essex, SS3 0PJ

    Another example of a fine installation recently completed by our #airconditioning engineers! pic.twitter.com/8bhnOjMUGf

    About 2 years ago from HVAC One Stop Shop's Twitter